Terms and Conditions

Please Read These Terms & Conditions of Use Carefully Before Using This Website

Welcome to my website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with my privacy policy and website disclaimer, govern crisschaney.com’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Me”, “My” and “I” refers to Criss Chaney and “You” and “Your” refers to you, the client, visitor, website user or person using my website.

Amendment of Terms

I reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using my website to ensure you are aware of any changes. I will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use my website then I will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Criss Chaney’s rights and obligations to each other.

Limitation of Liability

It is an essential pre-condition to you using my website that you agree and accept that Criss Chaney is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in my documents or information, any goods or services I may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which I shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Competition & Consumer Act

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), crisschaney.com’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

Delivery of Goods

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 7 and 30 days, depending on the type of goods ordered and delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and I am not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of crisschaney.com.  For further information on shipping, please refer to my ‘Shipping’ page. 

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of my goods, please contact me so I may try to assist you.

Returns & Refunds

Criss Chaney handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

All refunds are made at the discretion of Criss Chaney. I am not required to, and do not provide a refund or replacement for change of mind. Should you wish to return your order, please notify me within 5 days of purchase with a valid reason for return. If I am unable to resolve your complaint or further assist you, I will process a refund upon timely receipt of the goods purchased in new and undamaged condition.

Refunds will be processed promptly and payment made by the same method that you made payment.

Links to Other Websites

Criss Chaney may from time to time provide on her website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between crisschaney.com and the owners of those websites. Crisschaney.com takes no responsibility for any of the content found on the linked websites.

Criss Chaneye’s website may contain information or advertisements provided by third parties for which Criss Chaney accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. I am making a ‘recommendation’ only and am not providing any advice nor do I take any responsibility for any advice received in this regard.

Disclaimer

To the fullest extent permitted by law, crisschaney.com absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Criss Chaney gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that my website or its server is free of viruses or any other harmful components.

Whilst I, at all times endeavour to have the most accurate, reliable and up-to-date information on my website, I do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in my website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Criss Chaney to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

Your Privacy

At crisschaney.com, I am committed to protecting your privacy. I use the information I collect about you to maximize the services that I provide to you. I respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.

You may change your details at any time by advising me in writing via email. All information I receive from customers is protected by secure servers. Crisschaney.com’s secure server software encrypts all customer information before it is sent. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored our servers.

Third Parties

I do not and will not sell or deal in personal or customer information. I may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, I may use the information that you provide to improve my website and services but not for any other use.

Disclosure of Information

Criss Chaney may be required, in certain circumstances, to disclose information in good faith and where Criss Chaney is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of my customer agreements; or to protect the rights, property or safety of customers or third parties.

Exclusion of Competitors

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Criss Chaney. Criss Chaney expressly excludes and does not permit you to use or access my website, to download any documents or information from the website or obtain any such documents or information through a third party. If you breach this term then Criss Chaney will hold you fully responsible for any loss that she may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Criss Chaney reserves the right to exclude and deny any person access to her website, services or information in her sole discretion.

Copyright, Trademark, & Restrictions of Use

This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, images, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise distribute any of the materials, documents or products that may be available for download from time to time on this website.

Criss Chaney expressly reserves all copyright and trademark in all documents, information and materials on her website and she reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with my express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Whole Agreement

These terms and conditions represent the whole agreement between you and Criss Chaney concerning your use and access to Criss Chaney’s website crisschaney.com and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

Exclusion of Unenforceable Terms

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

Use of Website Content

All images, photographs, graphics, data, including but not limited to moving images, videos and other content (together “Material”) on this website are protected by Australian and international copyright, trademark, patent and other laws relating to intellectual property. You may not do anything which interferes with or breaches those laws or my intellectual property rights in the Material. Any unauthorized use of any Material may violate such laws and I do not grant any express or implied permission to you to use any Material. You may not copy, republish, link to, download, modify, adapt, repost, reverse engineer, create derivative works based on or otherwise use any of the Material on this website without a licence or an agreement from me.

You can purchase the Material featured on this website. If you decide to purchase Material, you may not reproduce, display, transmit, distribute or otherwise exploit the Material, or any portion thereof, in any manner, including, without limitation, print or electronic reproduction, publication or any display of Material except in accordance with the agreed licensing provisions. Materials are intended for your personal use only, unless otherwise specified in the agreed licensing provisions. You may not use or reproduce Material in such a manner as to suggest an affiliation with or endorsement by any product, person or entity that is not affiliated with you. For any other use or distribution, you must have express written consent from me.

Jurisdiction

This agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and Criss Chaney that results in litigation then you must submit to the jurisdiction of the courts of Victoria.